Twenty-four million account holders of the Royal Bank of Scotland, NatWest and Ulster Bank (RBS) who tried to complete everyday transactions like paying for groceries at the check-out got a nasty surprise in the UK earlier this week.
Their credit and debit cards were rejected as a result of a technology glitch.
The error is understood to have occurred after a software update froze part of the banks’ computer systems and although this had been fixed, it created a backlog of more than 100 million transactions that were not paid in or out of bank accounts as they should’ve been. As a result of a clerical error these items were “cleared” that resulted in erasing all the scheduling that should have taken place.
Predictably, customers went on Twitter to vent their frustration tinged wit...Read More