Don’t call us. We’ll call you. And steal your data.

AT&T image of data theftWhile the EU General Data Protection Regulation (GDPR) requirements have yet to be finalised, 20 years of European jurisprudence is a strong indication of the direction of travel where the supervisory authorities are going to clamp down hard on those organisations and their outsourcing providers that violate the new minimum standards for data protection.

And if you’re in any doubt how hard this will impact the telecoms sector, then you should look no further than what’s just happened to AT&T earlier this week in the US to get a taste of what we can expect to see here in the EU in the wake of the GDPR.

The US Federal Communications Commission (FCC) reached a settlement with the telecoms giant AT&T to pay close to $25m for a series of consumer data privacy violations following an investi...

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“BYOD is a ticking time bomb” warns data protection expert Martin Hickley

BYODAs many data protection, compliance, human resources and legal experts speculate as to the consequences that will be wrecked on all organisations as a result of the forthcoming EU General Data Protection Regulation (GDPR), there is widespread confusion across the web as to whether Bring Your Own Devices (BYOD) is still acceptable or whether organisations need to radically undertake a data protection impact assessment (DPIA) and change their internal policies as a result.

“Even though the law in this area hasn’t changed today, it would be foolhardy in the extreme for organisations not to carry out a DPIA as a precautionary measure given the massive data protection and security risks that allowing BYOD currently presents,” warns data protection and compliance expert Martin Hickley.

GDP...

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Are sales people born or made?

Panel for Berlin University session on sellingOn the 26 March 2015, the Faculty of Business and Law at Kingston University London was host to a delegation of students from the University of Berlin that were on an exchange visit.

Part of the itinerary, organised by Dr Amelia Au-Yeung was to explore whether students are adequately prepared for life in the world of commerce and whether business schools are doing enough to equip them to be effective salespeople.

To help stimulate debate as to whether it’s ‘nature or nurture’, I was asked was asked to pull together a panel of experts to debate the issue with our visitors from Germany.

Fatima Annan-Diab, Associate professor at the Faculty of Business and Law referred to research that tended to indicate that a successful salesperson is someone who has the innate ability to influence ...

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Happy New Year!

Happy New Year 2015

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Europe’s Digital Czar criticises Facebook’s electronic vacuum cleaner approach to data collection

facebook and clean upGuenther Oettinger, Europe’s digital economy chief and the German representative on the European Commission has delivered a stark warning to Google and Facebook that they must either comply with the principles of the forthcoming EU General Data Protection Regulation (GDPR) or face being thrown out of the single market.

Oettinger accused the tech giants of using “an electronic vacuum cleaner” to collect and then target advertising using detailed information of users often without their knowledge or consent.

Speaking to the Wall Street Journal, Oettinger said: “The Americans are in the lead, they’ve got the data, the business models and so the power.”

He predicted that Google and Facebook “will go to the Member States where data protection is least developed, come along with thei...

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Thought leadership in digital marketing

telepaint

We have two feature articles written by Ardi Kolah:

Data protection rules overhaul – Top Tips for compliance

Extract: Data protection and the security of data is perhaps the biggest issue facing the advertising and marketing sector from a business continuity perspective as to get this badly wrong opens the door to punitive fines of up to five per cent of global turnover or €100m. Ardi Kolah shares his top ten tips for marketers.

Urgent Action is Required as Data Breaches hit Record Highs

Extract: According to global digital security firm Gemalto, 1,541 data breaches in 2014 led to one billion data records being compromised, representing a four per cent increase in data breaches and a 78 per cent increase in data records that were either stolen or lost compared to 2013...

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Leonard Nimoy, actor (1931-2015) God Bless his soul.

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Companies need to start hiring Data Protection Officers in readiness of GDPR, advises Allen & Overy

Allen and Overy Big ThinkCity law firm Allen & Overy has just produced this Guide for HR Directors: “Data with Destiny” as part of its Big Think Programme.

What organisations need to start doing today

First, make sure they are ready to comply with a stricter and systematically different regime – and many are not yet anywhere near that position.

Second, and more importantly, they must not lose sight of the bigger prize that is on offer to them if they put data to use in innovative ways, in particular the huge potential of HR Big Data Analytics…

The firm sees Data Protection Officers (DPOs) as essential in leveraging this opportunity.

Companies should start recruiting DPOs NOW

DPOs must perform their duties independently, meaning that they must not take instructions from anyone else internally, but they are ...

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Disruptive innovation is a way of life in music & entertainment

disruptive-innovationSeasoned music and film executive producer Helen Gammons runs the highly acclaimed MBA programme for the music and creative industries at Henley Business School.

Now in its third year, its graduates are living proof that the sector is one that’s in a constant state of re-invention and change – perhaps more than any other.

“The industry is completely different to what it used to be and this has opened the door to a much wider range of opportunities for disruptive brands,” explains Helen Gammons who can lay claim to having attracted some of the best in the industry to the MBA programme including Faber Music, Disney, Sony Music, Peermusic and ISM to name a few.

The sector is almost unrecognisable to the one Gammons joined back in the ‘70s...

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Race against the clock for revising third party contracts ahead of GDPR

On your marksThere’s currently a ‘wait and see’ with the forthcoming EU General Data Protection Regulation (GDPR) and what’s certain from all the conversations we’re having with companies is that they need clear guidance in how to prepare for the inevitable when it arrives.

However, that doesn’t mean that companies should sit on their hands and wait, according to Martin Hickley, a leading data protection and governance expert.

“Imagine you’re a company and the data controller. You know that once the GDPR is approved, you’ll have a two-year grace period in order to ensure that all data protection and security procedures comply with the principles of the EU Regulation...

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