London Met Business School tagged posts

The “boomerang generation” poses a threat and opportunity for high street retailers

gen-boomerangWhile most marketers and retailers are familiar with the online shopping concepts of “showrooming” and “webrooming”, new research by e-consultancy Red Snapper suggests that the majority of UK online consumers are now “boomerooming” which is the habit of researching online, visiting a physical store to check out the physical product and then returning online to make a purchase at a lower price.

By comparison, “showrooming” occurs when consumers examine products in-store and then go online to find a cheaper price, while “webrooming” is the practice of researching products online before buying them in a bricks and mortar store.

According to researchers, almost two-thirds...

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Have you been left behind in the digital revolution?

John-Hamm-Mad-Men-dealThere can be few sectors that have been disrupted to the extent that marketing has been by digital.

The days when marketing directors splashed the cash on elaborate global TV campaigns with gigantic budgets and expenses to match harks back to a bygone era that’s much more Mad Men than the reality brand owners face today.

Most marketing is campaign driven. Brand owners are constantly under pressure to get product and service to market in the shortest time possible. This then takes on a life of its own, spinning activity on a monthly, quarterly and seasonal basis.

Just take a look at the adverts on TV if you don’t believe me...

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