B2B tagged posts

November 29, 2013,  Guru in a Bottle  No comments

There’s a universal truth that most business people know: companies and enterprises succeed by getting, stealing, keeping and growing customers and clients.

Customers and clients are the only reason we build railroads, manufacture convenience foods, send satellites into space and manufacture fire retardant furniture.

But there’s a marketing trap.

Most managers are seduced into thinking that what worked yesterday will continue to satisfy customers and clients tomorrow. The trouble is, it probably won’t and it takes courage to lift the scales from our eyes to see how we should change the way we market to them.

Where trouble tends to emerge in carefully crafted brand and m...

November 6, 2013,  News  No comments

Let’s suppose you’re sitting in a job interview to be the next director of communications for a large, well-known B2B brand.

The key aspect of the role is public relations and of course you’re well versed in the art of how to manage the flow of information.

After all, you’ve done it a zillion times before. So what’s new? Well, that’s kind of true. PR had its place in the marketing mix, was focused on creating awareness, grabbing headlines, engaging with the media and creating an environment where the sale was more likely to place as a result.

Control and timing was everything, wasn’t it? PR’s big brother marketing was a discipline that focused on the channels to m...

July 26, 2013,  Guru in a Bottle  No comments

Few would argue that the nature of social media, communication, information and the global economy have merged to transform the way we must now communicate and prospect for customers and clients.

In many respects, the strategies that are often employed to predict and manage customers’ or clients’ purchasing behaviour have been spurred on by the growth of online data, which in itself has its own challenges for the sales and marketing professional.

As I discuss in my new book, High Impact Marketing That Gets Results, what started life within the airline and hotel market segments has rapidly been adopted across other market segments that now database and online strategies pr...