BBC Radio 5 tagged posts

Interviewed today on BBC Radio 5 Live – Wake up to Money on the TSB debacle

TSB recently sent out apology letters for the disruption caused to millions of its customers for a significant IT failure leading to personal data breaches. That would’ve been OK – had it not been sent to the wrong people…so customers received OTHER customers’ apology letter. Is this a regulation or reputation issue? Listen again here 

 

 

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Appearance on BBC Radio 5 Live Wake up to Money – 23 May 2018

Interviewed on the ‘zombie GDPR emails’ news story running on the BBC after I had posted the blog on LinkedIn. You can listen to my interview again here

 

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