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BBC Radio 5 tagged posts

Interviewed today on BBC Radio 5 Live – Wake up to Money on the TSB debacle

June 1, 2018, Categories  News Comments No comments

TSB recently sent out apology letters for the disruption caused to millions of its customers for a significant IT failure leading to personal data breaches. That would’ve been OK – had it not been sent to the wrong people…so customers received OTHER customers’ apology letter. Is this a regulation or reputation issue? Listen again here 

 

 

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Appearance on BBC Radio 5 Live Wake up to Money – 23 May 2018

May 30, 2018, Categories  GDPR Handbook, Legal update, News Comments No comments

Interviewed on the ‘zombie GDPR emails’ news story running on the BBC after I had posted the blog on LinkedIn. You can listen to my interview again here

 

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