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British Government showdown with social media giants next month

Last chance saloon for social media giants, warns Matthew Hancock, Secretary of State, DCMS as British Government raises the prospect of a ‘breach of duty of care’ owed to users of social media services and promises more legislation unless they get themselves sorted out.

Speaking to The Sunday Times (25 March 2018), Hancock said Facebook and other tech giants that harvested personal data from users would be ordered to simplify their terms and conditions so they fitted on a single page.

He’s summoned Facebook, Google and Twitter to a showdown next month following revelations about the way Facebook data was used by the UK firm Cambridge Analytica to help Donald Trump’s Presidential election campaign.

A cloud still hangs over the prospect of unlawful profiling of UK citizens to influence ...

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Miracle Whip Factor, brand polarization and Ed Miliband

MilbandMiracle Whip is a salad dressing similar to mayonnaise and is popular with American and Canadian consumers.

Not a subject that you think would stir strong emotions? Well, actually you’d be wrong!

When marketers at Kraft began researching consumer attitudes towards the product, they found surprisingly deep emotions.

It turns out that a substantial number of people love Miracle Whip. And many can’t stand the stuff!

Back in 2011, with this consumer insight, Kraft launched a high profile US ad campaign that made a virtue out of this schism, using celebrities like Paula D fromJersey Shore and the political pundit James Corville.

Some people in the ads praised Miracle Whip’s yumminess, whereas one person said they would end their relationship if he found out his girlfriend ate the stuff an...

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Sponsorship works!

adidasAdidas has posted £1.6bn in global sales of football shirts, shoes and balls largely as a result of the exposure delivered by its sponsorship of the FIFA World Cup Brazil 2014.

The company says it’s “definitely” on track to break trading records this year having registered strong sales figures pre and during the current World Cup. Adidas has been gradually building demand for its shirts, boots and balls since last November to try and ease the pressure on its retail network during the tournament trading period.

As a sponsor of nine national teams, Adidas has sold more than 8m shirts, a significant increase on the 6.5m shirt sales it achieved for the 2010 World Cup...

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Have you been left behind in the digital revolution?

John-Hamm-Mad-Men-dealThere can be few sectors that have been disrupted to the extent that marketing has been by digital.

The days when marketing directors splashed the cash on elaborate global TV campaigns with gigantic budgets and expenses to match harks back to a bygone era that’s much more Mad Men than the reality brand owners face today.

Most marketing is campaign driven. Brand owners are constantly under pressure to get product and service to market in the shortest time possible. This then takes on a life of its own, spinning activity on a monthly, quarterly and seasonal basis.

Just take a look at the adverts on TV if you don’t believe me. Yet the reality is that at any given moment, only a small proportion of the TV audience will be vaguely interested in what the advertiser has to say.

Digital has tu...

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What the PRCA and NLA can learn from Winston Churchill!

Winston ChurchillIt was Winston Churchill, one of the greatest statesmen that ever lived, who said “In war: resolution. In defeat: defiance. In victory: magnanimity. In peace: goodwill.”

Given the acrimonious legal battles that the PRCA has been having with the NLA and the subsequent decision at the Court of Justice of the European Union, I think it’s time for both sides to do well in remembering those words.

Let’s face it.

Both sides must build a new bridge – a better, more robust bridge – where the focus is on collaboration rather than conflict. And in my opinion it can be done as there’s a heap of goodwill on the PRCA side for this to happen – and repairing this broken relationship should start now.

The motivation for doing so is obvious.

The power of the media as a channel for connecting with des...

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One of the world’s biggest corporates makes a donation to CND

Unilever Peace campaign for Lynx

Strange, but true…

Unilever will continue to use the peace logo in promotions for its new Lynx fragrance but is making an undisclosed donation to the Campaign for Nuclear Disarmament (CND) after the protest group slammed its “callous” use of the iconic symbol.

The FMCG company said the “universally recognised symbol of peace” is a key part of its bid to raise awareness of peace globally, which forms part of the marketing campaign for its new “Peace” sub brand.

The campaign, which has seen 70ft peace signs tagged on various landmarks across the capital, was slammed by CND as being a “disingenuous”. CND general secretary Kate Hudson told The Independent earlier this week that the promotions are “a flagrant co-opting of decades of activism”.

Unilever defended its use of t...

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Samsung gives Apple a Love Bite!

SamsungOver the past eight years the South Korean giant has gone from being a virtual unknown on the high street to one that’s on the cusp of becoming Britain’s ‘most loved brand’ and has come up with a brand marketing platform that’s as good as anything its rival Apple could’ve dreamt up.

‘Launching People’ is an advertising funded programme (AFP) series to be broadcast in Spring 2014 where stars from film, music, photography and cooking mentor promising new talent on the back of a nationwide competition.

It’s a neat way for Samsung to humanise its brand rather than constantly rely on technological innovation to get people talking as the product gap between itself and rival Apple has all but evaporated.

In a string of endorsement deals, Samsung has enlisted the services of Mand...

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Accenture leverage RBS Six Nations sponsorship by showcasing technology

Ben and AccentureEarlier this week I attended a fascinating insight given by the Accenture analytics team and former England rugby player and now BT Sports Rugby Expert Ben Kay on how the individual performance of a player is capable of being improved through the use of cutting-edge technology and sophisticated algorithms that give ‘real-time’ feedback whilst the game is in progress.

Accenture is the ‘Official Technology Partner’ for the RBS 6 Nations Rugby Championships (2014-17) and the sports sponsorship is something of a shop window for the world’s largest management and technology consultancy. The tournament itself is one of the premier events in the sporting calendar with 15 individual matches played in Cardiff, Dublin, Edinburgh, London, Paris and Rome February – March 2014.

Accenture pr...

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The problem of a negative perception is that it often sticks

HeadacheTwenty-four million account holders of the Royal Bank of Scotland, NatWest and Ulster Bank (RBS) who tried to complete everyday transactions like paying for groceries at the check-out got a nasty surprise in the UK earlier this week.

Their credit and debit cards were rejected as a result of a technology glitch.

The error is understood to have occurred after a software update froze part of the banks’ computer systems and although this had been fixed, it created a backlog of more than 100 million transactions that were not paid in or out of bank accounts as they should’ve been. As a result of a clerical error these items were “cleared” that resulted in erasing all the scheduling that should have taken place.

Predictably, customers went on Twitter to vent their frustration tinged wit...

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When sharing can be a bad thing

Crayola 64From a very young age we are taught it’s good to share – whether it’s a favourite toy, crayons or bag of potato chips.

It’s something that we see as a positive influence on a child’s development. As a society we want to encourage it throughout adulthood. The desire to share also makes us less selfish and more connected with our environment and those around us.

However, there are occasions when sharing – or rather ‘oversharing’ – can be a bad or negative thing for both the brands we represent and our own, personal brands.

Consciously or not, we are all sharing far more information online than ever before – there are 571 new websites created every minute; Facebook has over 1 billion users and 500 million tweets are sent every day.

How we tweet - Sharing

People share a lot of information abou...

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